Telephone Entry System Installation in Hallandale Beach

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What's Covered on This Page

• How a Telephone Entry System Works and Why Properties Need One
• Warning Signs Your Entry System Has Reached the End of Its Life
• Connecting Your Telephone Entry System to Your Gates and Access Control
• How to Determine What System is Right For Condos, HOAs, or Rental Units
• How long does a telephone entry system installation take in Hallandale Beach?
• My building's entry system lets people in without entering a code. Is that dangerous?
• Can residents in Hallandale Beach condos use their cell phones with a telephone entry system?
• Our current system runs on analog phone lines. What happens when the carrier drops that service?
• What should a property manager do before the installation crew arrives?

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How a Telephone Entry System Works and Why Properties Need One

Simplified, it's really that easy. Someone shows up at the building or entryway gate to enter the directory, dials the name or number of the desired unit. Your phone rings and you press talk to converse with the person at the gate or entrance, then press the key to. That's all of it. It is no longer necessary to handout keys to residents, nor have to walk down yourself to the door.

But what's going on with those telephone entry systems in terms that may not be obvious.

An intercom directory panel at the entry panel is linked to the main control panel that houses the directory and the phone line to a phone line/cellular service. Once the resident authorizes access, a command goes out to the gate to release or the lock on a door to open. This all happens within ten seconds, no matter whether the tenant is home and watching TV or out at their office in another city.

Why Hallandale Beach Properties Can't Skip This

There is not a single day that we do not install these telephone entry systems all throughout the Hallandale Beach area, the intracoastal condominium communities, the Golden Isles gated communities. The reason that we do this work is that all communities, residential, HOAs and condos and commercial properties all over Hallandale, and other parts of Broward County too require some way of granting access to their properties to people they choose without having an employee present 24/7. They must have gate personnel or someone in an office on premises, because visitors, package delivery drivers, home healthcare workers, contractors, contractors all enter at all times during the day or night. A phone entry system is the perfect way to handle all of these instances without having to provide any physical keys. It is so common to have to do that, that someone has had a gate held open by a rock or has a tenant give out his/her access code and the code has spread to thirty people in a week's time. We see this all the time on a weekly basis.

This is what a phone entry system actually affords you:

• Access to every visitor must be confirmed prior to the gate opening or the front door unlocking.
• A directory listing, so when a tenant changes, we just plug the next tenant into the directory.
• Call forwarding capability that will allow tenants to be answered by cellular phones
• A log, so you know exactly who came in when, and when.

For commercial properties like office, commercial, storage, and medical buildings, you simply must know who enters, and when. The SIA has indicated that access control is the fastest growing sector in the security industry for exactly that reason.

And if your Hallandale Beach property has yet to implement any telephone entry system or is using some sort of code, lock box or some sort of access code that the entire population of the property knows, you are not controlling access so much as hoping for the.

Warning Signs Your Entry System Has Reached the End of Its Life

You enter your code and there is no response. In worse cases, the system permits an unauthorized person to enter without any access code being input at all. We hear this from people all the time, all around Hallandale Beach, and that system needs replacing. It should have been replaced a few months back.

An old telephone entry system will stop working, but first it will show some signs. But most property managers and HOA board members don't know to ask those questions until their gate is sticking open at 2am.

These are the warning signs to call in a new installation:

• The directory screen looks faded, cracked or it's unreadable.
• Residents keep having phone calls that don't go through or drop.
• Key pad buttons are unresponsive, skip or get stuck.
• Your current system requires analog phone lines that your telephone carrier is no longer going to offer.
• You have trouble programming new tenant access codes or they won't save to the system.

The last item in particular is extremely important. Without reliable control of the tenant code programming, you aren't really securing your building. You'll often run into this situation with condo communities surrounding Golden Isles whose entry panels have gone un-updated for 15 and 20 years.

Also, keep in mind that frequent wrong entry or phantom calling typically is your circuit board in the process of failing. You may be able to replace individual components for a while, but once the board starts going, you can no longer save your equipment.

And we have many conversations with clients where the building intercom volume continues to get weaker as time passes. They will increase the volume and it will work temporarily before the signal gets weaker again. This is not a volume knob issue. This is an issue with the intercom speaker and internal wiring degrading at the same time.

But most importantly, our repair technicians know what model you need to replace your intercom system once we can no longer provide you with replacement parts. In that instance, there is no more decision to make. You need a new system. So make this switch before your system fails altogether.

What Professional Installation Looks Like From Start to Finish

We get this question frequently, "What happens on the day of your installation?" That's a reasonable question. Let us explain exactly what the process looks like for your intercom system as soon as we arrive at your property.

The very first thing we'll do is a site survey before we connect any wire. We'll review your gate type, check your current wiring and available power options and determine how many tenants or residents need to receive calls. A high rise condo near Golden Isles Blvd. will need a different setup than a single gate on a private road. It depends on your individual property setup.

Our on-site process will happen in the following order:

1. Positioning the entry panel in a location that is easily seen and in range for guests, visitors and delivery personnel in a vehicle
2. Running any necessary wire from the entry panel to your gate equipment and, if necessary, to the individual units within a property
3. Making sure all of your calls route appropriately from your phone line or phone module and connect with your desired tenants or managers.
4. Entering and testing tenant codes, directory information and all access numbers.
5. Completing the testing of the whole loop. The caller on the panel comes through, the resident answers, pushes a button, and the gate opens. We check every step along the way. That final verification is critical; we frequently visit sites where we needed to repair other companies' telephone entry systems, and we would always discover that the relay to the gate opener had never even been tested. The panel would function perfectly and the phone would ring, but the gate would not open. That is a system that is only half done, unfortunately something we witness often.

Typically, our telephone entry installations in a Hallandale Beach home are one-day installs. In some larger commercial properties, or multi-unit HOA's where there are dozens of directory names that may need to be entered, we may occasionally return the next day to finish the installation. We do not depart our work site until every directory entry has been verified as being able to operate the gate from the telephone. And, we personally make sure that you know how to operate the system to enter, modify, and delete directory names. Our customers know that when we have completed our work, and you can operate your telephone entry system in five minutes with ease and confidence. To schedule your install or just get some more information, feel free to call us; we'll begin with the site survey.

Connecting Your Telephone Entry System to Your Gates and Access Control

This is the area where most installers skimp, and where they will just connect and make the telephone entry system work by itself without adequately verifying the integration with your gate operator. Here is why it is important and how it will work: Your telephone entry system must actually be integrated with your gate, and that means that when a guest calls your telephone unit or enters your access code, the signal should trigger your gate operator to open the gate. If the gate does not open, the telephone unit has no purpose. Unfortunately, many installers we see weekly have systems installed by other companies where the gate never actually opens when a call is made. This is simply a system that isn't fully installed.

How does the integration with your gate operator actually work?

The telephone entry system integrates with your gate operator system through the panel's relay output, which is a "closed" or "open" signal that will tell the gate to open. We will verify and configure the following during each installation in Hallandale Beach:

1. Confirm that your gate operator system can receive a relay signal from the telephone entry panel.
2. Make sure we wire the telephone entry system correctly to your gate operator system.
3. Program your telephone entry panel correctly to that the gate will remain open long enough for cars to go through safely.
4. Test each and every name in your directory, and they can all trigger your gate to open via their telephone.
5. your telephone entry system integrates properly with your existing gate access control installation, such as keypads or remotes that may already be part of the installation.

Additionally, it is essential to know whether you have a sliding gate or a swing gate, as there are distinct differences in how a sliding gate operator integrates with how the swing gate operator integrates. We make sure it is all programmed correctly before making the first wire connection! Many existing properties near Golden Isles may already have an automatic gate system that they may be wanting to integrate with the new telephone entry system we are planning to install. It doesn't really matter if a telephone entry system can technically be installed with the gate hardware you have. The real question is whether the right people are installed who know both ends of the connection. The gate and access control aren't two different jobs to us, it is a system and it needs to operate together.

Do not know if your current gate motor is compatible with a telephone entry system? Give us a call. We are often able to tell you over the phone if it will be compatible before we even pull up to your gate.

The other piece many folks do not know is that if the telephone entry system is integrated properly, it works in conjunction with the other systems. We install RFID gate access, key fob gate access, and also include safety sensors for a gate system. When a resident arrives at your gate, they are able to enter quickly when they use their credentials while visitors are able to use the directory for access. There is no fighting between the systems and you don't have weird delays while you are waiting for someone to get in the gate. The gate simply works when someone is arriving at your property here in Hallandale Beach.

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How to Determine What System is Right For Condos, HOAs, or Rental Units

Hallandale Beach is a diverse area, no two buildings here are the same. There are many condo communities along the Intracoastal waterway. A condo unit might have 6 total condos and a HOA just a few blocks away on Hallandale Beach Boulevard could have 200 residents. We often see properties install systems for the wrong kind of building. Someone might install a system where the directory only goes up to 50 contacts for their HOA and the director becomes a mess. A system that is able to support 50 contacts isn't enough to support 200 or more tenants.

What are some things we consider before installing a system for your property?

• Unit Count- A 10-unit condo could only need a simple directory system to hold 50 names. A condo community such as the Golden Isles could need a system that holds 500 or more contacts.
• Turnover- HOAs and Condos who have a significant amount of renters lose tenants on the monthly basis. A simple phone entry system would not be enough to keep up with that. We need something that is able to easily allow the manager to update that directory with just minutes of their time.
• Management style- Many HOAs may have a property manager on site. Some HOAs have a management company who rarely comes on site. This is something we want to know so that the system can be remote programmable for them.
• Visitor volume- Are there many visitors coming to your property each day? This may include delivery drivers or guests. Does your community offer home health care or other similar services to residents that require frequent deliveries? If so, you need a system that can handle many phone calls and not experience issues such as dropped connections or slow delays.

For a condo where the ownership is relatively steady year round a simple telephone entry works great. There aren't any changes in residents often so the directory stays current for them. They don't really need to have any management or programming done for the directory often. But what about properties with high turnover rate? What about condo communities along East Hallandale Beach Boulevard where tenants rent the property?

High turnover rates require cloud-based management. We install systems that allow management to be able to make these changes on their own, right from their laptop. They can make changes as tenants move in or move out without having to wait days for a service to come in for programming. This way the name on the directory is current and there are not any access codes being used for people who aren't currently a resident.

Something else many people don't think about is how many HOA communities operate in our area. According to the Community Associations Institute, over 75 million Americans live in communities governed by HOA, so there are tons of communities out there that all share access gates and access to properties with residents. It is essential that your installation takes that into consideration when selecting an entry system that works with how your community functions each day.

We've installed phone entry for all different types of community properties and we see what works with what kind of property. The one question to ask yourself is how often will your residents turnover?

Frequently Asked Questions

Common questions about telephone entry system installation service services in 301 NE 3rd St. unit 206 33009 Hallandale Beach

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